Check out the details

Forms and Policies

Valley FiberCom

Forms

• Application for Service
• Automatic Payment Plan Authorization Form
• Backup Power Customer Notice
• Directory Assistance Exemption Form
• Donation/Sponsorship Application
• My Valley Wi-Fi App Privacy Policy
• My Valley Wi-Fi App Quick Start Guide
• Terms & Conditions

Forms and Policies

Valley Telecommunications

Forms

• Application for Service
• Automatic Payment Plan Authorization Form
• Command IQ Wi-Fi App Setup
• CPNI Authorization Form
• Deny Origination Form
• Directory Assistance Exemption Form
• Donation/Sponsorship Application
• Lifeline Application
• Total Technology Assurance Plan

Policies & Documents

• Account/Service Activation Policy (Board Policy No. 108-B)
• Backup Power Customer Notice
• Bylaws – Valley Telecommunications Cooperative Association, Inc.
• Customer Proprietary Network Information (CPNI)
• Network Management Practices Policy Disclosure
• Social Media Policy
• Statement of Non-Discrimination
• Telephone Collection Policy
• Valley Internet Terms and Conditions (Board Policy No. 117)
• Valley Broadband Promotional Terms and Conditions
• Video, Internet, and Wireless Collection Policy (Board Policy No. 108-A)

Have questions?

CONTACT US