Reduce tech troubles

Total Technology Assurance Plan

For only $7.99 per month, the Total Technology Assurance Plan from Valley FiberCom protects your existing wiring and much more!*

Avoid possible higher repair costs and/or Service Calls with Valley FiberCom’s Total Technology Assurance Plan. Repairing damaged Internet and phone wires can cost up to $75 per hour.

Broadband Coverage

Premise Visit*
Trouble Isolation & Diagnosis
Repair inside wiring and jacks due to normal wear and tear and natural aging.
Set-up, Configuration, and Maintenance on Valley FiberCom supplied Broadband Routers
Customer owned router replaced with a Valley FiberCom product
Customer owned router replaced with a Valley FiberCom product
Includes FREE Static IP Address

*Must go through Valley FiberCom Internet 24/7 phone support trouble shooting before a technician is dispatched

Technology Coverage

Premise Visit*
Trouble Isolation & Diagnosis
Repair inside wiring and jacks due to normal wear and tear and natural aging.*
Set-up and Support of Technology Based Devices***
● Smart TVs
● Streaming Products
● Security & Surveillance
● Support of Valley FiberCom endorsed equipment

*Must go through after hours phone support trouble shooting before a technician is dispatched
**Please Note: Customer tampering will result in charges
***Some limitations apply.

Telephone Coverage

Advanced Content Controls

Experience IQ allows you turn off WiFi to select devices, schedule offline times, filter content by category, block certain apps and websites, and more.

Network Level Security Coverage

The Protect IQ feature, from Valley FiberCom actively detects and blocks malicious websites, viruses, malware, phishing scams, ransomware, and more without the need to manage and update any hardware or software.

*Applies to Residential Services only. Each technology service plan is effective immediately and must remain on your account for 24 months.