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Interest

The interest stage is merely for Valley FiberCom to identify who is interested in the construction of a fiber broadband connection at their residence or business. Submitting this form does not imply any binding commitment by either party, nor does it require any purchase. Please take time to complete the simple on-line form to express your interest.

 

 

SignUp

As main line fiber deployment enters your area, your service address will move into the Sign-Up, Planning & Pre-Construction stage. Upon entering your address, you will be directed to an on-line Sign-Up form. It is here where you will indicate what Valley FiberCom services, Broadband Internet, Digital TV and/or Telephone services you wish to subscribe to. Service pricing information is included as part of the form. Following your sign-up, one of our customer service representatives will contact you to review your service selections and schedule a pre-construction appointment at which time a service technician will visit your premise and determine the best place for the fiber to be placed at your home or business.

 

Construction

Engineers continue working on the design, planning, and scheduling of the fiber deployment. The first step in the construction phase is locating utilities. Once utilities have been located, main-line fiber construction will begin. This stage may include boring, plowing and/ or trenching in the right of way on the roadside. Fiber drop installation will soon follow. The drop is the cable used to connect the mainline fiber cable (at the road), to the network interface device located on the side of your home or business. The completion of the construction phase entails splicing the cable that has been plowed from the road to your house to our main cable. Construction could be several months but is highly dependent on the permitting process, number of homes and the weather – all of which are outside our control.

 

Schedule Installation

Once construction is complete, Valley FiberCom will contact you to schedule a date and time that works best for you for the installation of your new services. Someone 18 or older must be present for the installation, as entry to the premise is required.

 

Fiber Available

Fiber services are available in these locations! Enjoy the fastest internet around.

Our Mission

We are committed to providing quality products and services that exceed our customers’ expectations. We strive to maintain an atmosphere that promotes continued growth and prosperity of our employees, company, and community.

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Contact Us

Headquarters Office
102 Main St. S, P.O. Box 7
Herreid, SD 57632

Local Address
209 Kasan Ave, P.O. Box 107
Volga, SD 57071

Call
1-866-45FIBER (1-866-453-4237)

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  • Home
  • About Us
    • FAQ
    • Our Team
    • History
    • Careers
    • Media Center
    • Tools
      • Speed Test
      • Sign Up Forms & Policies
  • Service Map
  • Services
    • Broadband Internet
      • Packages
      • Total Service Assurance Plan
    • Digital TV
      • Packages
      • Premium Channels
      • TV FAQ
      • Remote Guide
      • Digital Video Recorder
      • Channel Lineup
      • Total Service Assurance Plan
    • Telephone
      • Packages
      • Custom Calling Features
      • Total Service Assurance Plan
      • Phone Portal
      • One Number Service
  • eBilling
  • Webmail
  • Contact Us
Valley FiberCom