Call us: 1-866-45FIBER (1-866-453-4237)
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Frequently Asked Questions

What is Valley FiberCom?

Valley FiberCom is the newly formed division of Valley Communications to provide service in the town of Volga, SD and surrounding communities.

Valley Communications’ headquarters office is based in Herreid, SD and is owned by the parent company, Valley Telecommunications Cooperative Association, Inc.

How does this benefit our town?

As with any utility, having the most capable and reliable infrastructure provides more value to the community and its residents. Connecting Volga, Arlington, Lake Preston, De Smet, and surrounding rural areas with fiber brings big benefits. Having the option for this much network capacity attracts businesses that require large amounts of bandwidth for their operations. This may be the same case for residential customers. Customers continually need additional bandwidth in their homes – whether it’s for entertainment purposes or a work-from-home scenario, fiber provides increased reliability. This fiber investment prepares us all for what’s to come in the future.

Is this Valley FiberCom's first time offering fiber to the home?

No! Valley FiberCom’s parent company, Valley Telecommunications, has been providing Fiber-To-The-Home (FTTH) in north central South Dakota since 2010. In April 2016, Valley Telecommunications was deemed a 100% fiber network and in August of 2016, Valley Telecommunications was recognized by NTCA (The Rural Broadband Association) as a Certified Gig Capable provider.

Valley FiberCom will continue to follow in the footsteps of Valley Telecommunications in delivering FTTH to those in under-served areas.

What services can I get with Valley FiberCom?

Valley FiberCom is pleased to provide Broadband Internet, Digital TV Service, Landline Telephone, Safety & Security Services, and more to our customers in the Volga, SD area.

What is the process to get fiber to my neighborhood?

Valley FiberCom will begin construction within the town of Volga in the Spring of 2019. Prior to the construction, our staff will be busy obtaining the proper permits and easements, and working with our project engineers in developing the construction plans.

Our Mission

We are committed to providing quality products and services that exceed our customers’ expectations. We strive to maintain an atmosphere that promotes continued growth and prosperity of our employees, company, and community.

LEARN MORE

Contact Us

Headquarters Office
102 Main St. S, P.O. Box 7
Herreid, SD 57632

Local Address
209 Kasan Ave, P.O. Box 107
Volga, SD 57071

Call
1-866-45FIBER (1-866-453-4237)

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  • Home
  • About Us
    • FAQ
    • Our Team
    • History
    • Careers
    • Media Center
    • Tools
      • Speed Test
      • Sign Up Forms & Policies
  • Service Map
  • Residential
    • Broadband Internet
      • Packages
      • Total Technology Assurance Plan
    • Digital TV
      • Packages
      • Premium Channels
      • TV FAQ
      • Remote Guide
      • Digital Video Recorder
      • Channel Lineup
      • Total Technology Assurance Plan
    • Telephone
      • Packages
      • Custom Calling Features
      • Total Technology Assurance Plan
      • Phone Portal
      • One Number Service
    • Direct TV Stream
  • Business
  • eBilling
  • Webmail
  • Contact Us
Valley FiberCom