Call us: 1-866-45FIBER (1-866-453-4237)
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How to Use Valley FiberCom Voice Mail

Access Your Voice Mail

From the phone subscribed to the service:

  • Dial NXX-2811 (NXX = your exchange prefix)
  • Volga (827-2811), Lake Preston (525-2811), De Smet (860-2811), Arlington (315-2811), Flandreau (534-2811)
  • If prompted, enter your PIN/Password and then press #.

From a different phone/location:

  • Dial NXX-2811 (NXX = your exchange prefix)
  • Volga (827-2811), Lake Preston (525-2811), De Smet (860-2811), Arlington (315-2811), Flandreau (534-2811)
  • Enter your 10-digit mailbox number (your telephone number, including area code)
  • Enter your PIN/Password and then press #.

Auto Login – When dialing the voice mail system from your subscribed telephone, you will not be required to enter your PIN/Password.

Record Your Greeting

  • Access your voice mailbox.
  • Press 9 for the mailbox setup menu
  • Press 1 for greeting options
  • Press 4 to record your greeting
  • Record your greeting and then press #
  • Press 2 to keep your greeting

To Create Multiple Greetings

  • Press 9 for the mailbox setup menu
  • Press 1 for greeting options
  • Press 5 to Pick a New Greeting, then choose a new greeting number (2-9)
  • Press 2 to record the new greeting and then press #
  • To record additional greetings, repeat steps 3 and 4, choosing a different greeting number each time
  • Press 5 to pick a new greeting and select which greeting you wish to become active

Change Your PIN/Password

  • Access your voice mailbox
  • Press 9 for the mailbox setup menu
  • Press 2 to change your password
  • Enter your new password and then press #
  • When prompted to verify the password, enter it again and then press #

Retrieve Messages

  • Access your voice mailbox
  • Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement: You have X new messages and X saved messages.
  • Press 1 to listen to new messages
  • Press 2 to listen to saved messages

When Retrieving Messages, You Can:

Press 1     Play the message again
Press 2     Save the message and play the next
Press 3     Delete the message and play the next
Press 4     Save the message as new
Press 5     Reply to the message
Press 6     Forward the message to another mailbox
Press 7     Skip backward in the message
Press 8     Pause the message
Press 9     Skip forward in the message
Press *      Return to the Main Menu

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Our Mission

We are committed to providing quality products and services that exceed our customers’ expectations. We strive to maintain an atmosphere that promotes continued growth and prosperity of our employees, company, and community.

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Contact Us

Headquarters Office
102 Main St. S, P.O. Box 7
Herreid, SD 57632

Local Address
209 Kasan Ave, P.O. Box 107
Volga, SD 57071

Call
1-866-45FIBER (1-866-453-4237)

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  • Home
  • About Us
    • FAQ
    • Our Team
    • History
    • Careers
    • Media Center
    • Tools
      • Speed Test
      • Sign Up Forms & Policies
  • Service Map
  • Residential
    • Broadband Internet
      • Packages
      • Total Technology Assurance Plan
    • Digital TV
      • Packages
      • Premium Channels
      • TV FAQ
      • Remote Guide
      • Digital Video Recorder
      • Channel Lineup
      • Total Technology Assurance Plan
    • Telephone
      • Packages
      • Custom Calling Features
      • Total Technology Assurance Plan
      • Phone Portal
      • One Number Service
    • Direct TV Stream
  • Business
  • eBilling
  • Webmail
  • Contact Us
Valley FiberCom