Skip to content
  • 1-866-453-4237
  • ONLINE BILL PAY
  • EMAIL LOGIN
  • SPEED TEST
  • OUTAGES
  • HOME
  • RESIDENTIAL
    • Services
    • My Valley Wi-Fi App
    • Outdoor Wi-Fi
    • Total Technology Assurance Plan
  • BUSINESS
  • SERVICE MAP
  • ABOUT US
    • Blog
    • History
    • Our Team
    • Meet Our Board
    • Careers
    • Forms and Policies
  • CONTACT US
  • HOME
  • RESIDENTIAL
    • Services
    • My Valley Wi-Fi App
    • Outdoor Wi-Fi
    • Total Technology Assurance Plan
  • BUSINESS
  • SERVICE MAP
  • ABOUT US
    • Blog
    • History
    • Our Team
    • Meet Our Board
    • Careers
    • Forms and Policies
  • CONTACT US

Have questions? Need help?

Customer Support

We’re happy to provide you with information and assistance.

General Support

  • New Customer Information
  • Automatic Payment Plans
  • CPNI Customer Notification
  • South Dakota One Call

Internet

  • Check your IP address
  • Speed Test
  • Broadband Internet Brochure

Telephone

  • Conference Calling User Guide
  • Voice Mail Brochure and User Guide
  • Extended Area of Service
  • Lifeline Telephone Assistance Plan
  • Total Service Assurance Plan
  • National Do Not Call Registry
  • Relay South Dakota

Streaming TV

  • DIRECTV
  • Streaming Guide

Forms and Policies

Valley fibercom

North Headquarters Office
102 Main St S
PO Box 7
Herreid, SD 57632

South Headquarters Office
209 Kasan Ave
PO Box 107
Volga, SD 57071

OFFICE HOURS

Monday – Friday
8 a.m. to 4:30 p.m.

Email

service@valleyfibercom.com

24/7 Phone Support

1-866-453-4237

Internet Help Desk

1-888-329-5583

north OFFICE locations

102 Main St S

Herreid, SD

419 5th Ave, St 4

Ipswich, SD

 South OFFICE locations

209 Calumet Ave SE

De Smet, SD

209 Kasan Ave

Volga, SD

100 N Crescent St

Flandreau, SD

Copyright 2026 Cornerstone Group | All Rights Reserved